A single workspace for member-consumers to report electrical service concerns, and for NEECO I personnel to manage repair requests and dispatch linemen — from first report to restored service.
From a consumer's report to a restored connection, every step is tracked in one place.
Keep member-consumer profiles, contact details, and service concern history organized and searchable.
Log, assign, and track repair requests and lineman dispatch from report to resolution.
Coordinate lineman availability and field assignments so no service concern falls through the cracks.
Get a clear view of response times, workload, and outstanding service concerns at a glance.
